Privacy Policy

Welcome to Zoom Tours. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our website niagarafallsbustours.ca, make a booking, or contact our team.

By using our website or booking a tour with Niagara Falls Zoom Tours, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Name and contact details
• Email address and phone number
• Billing and payment information
• Tour booking details
• Pickup and travel information
• IP address and browser/device information
• Website usage and analytics data

2. How We Use Your Information

Your information may be used to:

• Process and manage bookings
• Send booking confirmations and updates
• Provide customer support
• Improve our website and services
• Prevent fraud and unauthorized activity
• Send promotional offers or marketing emails (only if you opt in)

3. Payment Security

All payments are processed through secure third-party payment providers. Niagara Falls Zoom Tours does not store full credit card information on our servers.

4. Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic. Cookies help us remember user preferences and optimize website performance.

You can disable cookies through your browser settings at any time.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

Information may be shared only when necessary with:

• Payment processors
• Tour partners and attractions
• Transportation providers
• Government authorities when legally required

6. Marketing Communications

If you subscribe to our newsletter or promotions, we may send occasional marketing emails. You may unsubscribe at any time using the unsubscribe link in the email.

7. Data Protection

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

8. Third-Party Links

Our website may contain links to third-party websites. Niagara Falls Zoom Tours is not responsible for the privacy practices or content of external websites.

9. Children's Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children without parental consent.

10. Your Rights

Depending on applicable privacy laws, you may have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications

11. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Niagara Falls Zoom Tours
Website: www.niagarafallsbustours.ca
Email: info@niagarafallsbustours.ca

12. Policy Updates

Niagara Falls Zoom Tours reserves the right to update this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date.

Last Updated: May 2026